The first full colour workbooks in Australian Hospitality education!

Our customers have asked for a new solution! The new workbooks allow for flexibility in teaching delivery and course structure. Choose your workbooks from a range of core skills, cookery, food and beverage, accommodation services, supervision and management subjects. Providing resources for multiskilling has never been easier.

Full-colour interactive resources are the new standard for Hospitality education. Just ask your students what they prefer – black and white handouts or full-colour workbooks? Combined with the fun of interactive videos, challenges and quizzes in the online version, your students will have the best of Hospitality at their fingertips!

To view examples of our new booklets click on the images below.

The workbooks are perfect for:

• High schools
• TAFEs
• RTOs
• Industry training
• Short courses

High Schools
Choose the perfect fit of resources for your course structure
Give the students the workbooks they need, when they need them
Use the interactivity of the online versions to liven up the classroom and really engage the students
Why not trial a class on the new resources and see how they compare?

TAFEs/RTOs
Traineeships can be customised to feature any range of units, based on enterprise and individual needs.
Individual units or sets of units can be used for RPL and gap training.
Customise your courses including elective choices, e.g. Participate in environmentally sustainable work practices
Conduct short courses, e.g. Barista training, Food Handler certificate, wine service

Industry Training
Upskill your staff to improve profitability
Provide individual training to improve customer service standards
Increase productivity through increased awareness and knowledge
Improve staff morale and encourage innovation

Short courses
Workbooks and online are ideal for short courses. You can use our resources, quizzes and assessment tools to help deliver:

• Food handler
• Food safety supervisor
• Bar operations
• Espresso coffee
• Cocktails
• Order taking and waiting skills
• Wine service
• Desserts
• Many more – mix and match to create your own

Pricing
Note: The following prices are retail. Please contact us for wholesale pricing.

Workbooks available now:

• SITXENV001A Participate in environmentally sustainable work practices
• SITXOHS002A Follow workplace hygiene procedures
• SITXFSA001A Implement food safety procedures
• SITXFSA002A Develop and implement a food safety program
• SITHCCC009A Prepare vegetables, fruit, eggs and farinaceous dishes
• SITHFAB012A Prepare and serve espresso coffee
• SITXCCS002A Provide quality customer service
• SITXFIN003A Interpret financial information
• SITXFIN004A Manage finances within a budget
• SITXHRM002A Recruit select and induct staff
• SITXHRM003A Roster staff
• SITXHRM005A Lead and manage people
• SITXINV001A Receive and store stock
• SITXINV002A Control and order stock
• SITXMGT001A Monitor work operations
• SITXOHS004A Implement and monitor workplace health, safety and security procedures

Stage 2 release:

• SITXCOM001A Work with colleagues and customers
• SITXCOM002A Work in a socially diverse environment
• SITXOHS001B Follow health, safety and security procedures
• SITHIND001A Develop and update hospitality industry knowledge
• SITXCOM003A Deal with conflict situations
• SITXHRM001A Coach others in job skills
• SITTIND001A Develop and update tourism industry knowledge
• SITXCOM004A Communicate on the telephone
• SITHFAB010A Prepare and serve non-alcoholic beverages
• SITXCCS001A Provide visitor information
• SITHFAB011A Develop and update food and beverage knowledge
• SITHCCC004A Clean and maintain kitchen premises
• SITHCCC003A Receive and store kitchen supplies
• SITHCCC025A Monitor catering revenue and costs
• SITHCCC026A Establish and maintain quality control of food

Coming soon:

All remaining units available as online solutions. For the complete list click here.

 Accommodation Services

Futura Training is proud to announce new resources for the Accommodation Services strand of Certificate 3 in Hospitality, covering Front Office and Housekeeping. Watch these videos for a preview of the interactive disc, featuring the interactive Hotel Futura, videos, equipment information, careers interviews, quizzes, interactive challenges, checkpoints and much more! 

Accommodation Services Introduction This video will give an overview of how to navigate the Accommodation Services discs. Watch the other videos for more information about the disc’s content.

Toolbox The toolbox gives you access to all of the content in the Guest Interaction Pathway. Watch the video to see how to find videos and other content for each of the units of competency covered.

Hotel Room Explorer The Room Explorer gives you access to all of the departments and guest rooms in the interactive Hotel Futura. Learn how to clean each room, watch out for OH&S obstacles and don’t forget about the environmental considerations!

Equipment Tab The equipment tab lets you familiarise yourself with all of the different pieces of equipment that are used in the Front Office and Housekeeping areas.

Guest Interaction Pathway The content of the disc is arranged according to the Guest Interaction Pathway. This gives the student the context of their actions and helps show them how important they are to the customer experience.

Careers Tab The careers tab features video interviews with current industry professionals in a range of Front Office and Housekeeping roles. Students can gain an insight into what it means to be a Hospitality professional. They can also find out how staff interact with each other and what to expect from the industry.

 Commercial Cookery

Futura Training’s resources for Certificate 3 in commercial cookery have proved successful for TAFEs and RTOs throughout Australia and around the world. Featuring videos, picture sequences, industry-sourced and tested recipes, interactive exercises and much more, these resources are designed to engage the student and help the teacher ensure learning outcomes.

Commercial Cookery Introduction This video will give an overview of how to navigate the commercial cookery discs and access the relevant information. Watch the other videos for more information about the disc’s content.

Recipes Tab There are approximately 700 recipes available for your use with the Futura Training commercial cookery resources. Each recipe has step-by-step picture sequences and final shots, along with many videos of the key skills.

Menu Assistant The Menu Assistant Student Version comes for free with each commercial cookery resource. The Menu assistant helps students learn to plan menus, compile shopping lists and cost recipes. Watch this video to see how it works.

Glossary of Culinary Terms Budding chefs need to know the correct terminology for commodities, cooking techniques and other culinary terms. The glossary helps with pronouncing foreign words and also offers further information on commodities.

Numeracy Exercises Part of being a chef is having the ability to cost recipes and perform calculations for business decisions. These exercises help students prepare for the Hospitality industry, where numeracy and the ability to make well-informed financial decisions is crucial.

Commercial Cookery Quizzes The commercial cookery resources feature interactive quizzes for each of the units of competency. Students can test their knowledge, identify commodities, just like on Masterchef, and build their confidence. Quizzes can form part of your formative assessment or can be used as a study aid.

Cookery Toolbox Each commercial cookery resource has a toolbox – a source of extra relevant information. Students and teachers can use the toolbox to gain further background information and view data sourced directly from industry.

Hiccups and Tasks Short question and answer activities can be used for homework, as in-class formative assessment or as a knowledge-building exercise. The questions in the book match up to content on the disc. The student can find the appropriate information, then fill in their answer and hand it in.

 Food and Beverage

The Hospitality industry is about service! The perfect meal requires excellent service to provide the full enjoyment for the customer. Our front-of-house food and beverage resources provide you with hands-on experience and examples from industry experts. Table setting, serviette folds, order taking, customer service, plate carrying, beverage service and the perfect cup of coffee are just some of the areas you can experience!

Food and Beverage Introduction This video will give an overview of how to navigate the food and beverage discs and access the relevant information. Watch the other videos for more information about the disc’s content.

Virtual Bar and Restaurant The Virtual Bar and Restaurant gives students the opportunity to contextualise their learning in a simulated environment. Learn how a bar and restaurant is laid out and see where equipment is stored and how to use it. Watch the video to see how students can improve their learning outcomes in a fun and interactive way.

Cocktail recipes The F&B resource provides recipes with a cross-section of cocktail styles, including non-alcoholic. Step-by-step instructions and picture sequences assist the student to identify the key points.

Interactive Exercises Interactive exercises assist the student with understanding the importance of their customer service to business outcomes, as well as enhancing numeracy skills. Watch the video to see how you can use the exercises in the classroom.

Food and Beverage Worksheets Worksheets provide a formative style of assessment, where students are given a realistic scenario to explore.

Food and Beverage Quizzes Futura Training’s interactive F&B resources feature quizzes for each of the units of competency covered. The interactive quizzes can be used for formative assessment and to build the student’s confidence and knowledge levels. Randomly-ordered questions mean that the quizzes can be used in the classroom.

 Hospitality Management

The Manager’s Guide series was developed to cover the required units of competency for Certificate 4, Diploma and Advanced Diploma of Hospitality Management. The 4 titles come as full-colour book and interactive CD-ROM packages, featuring a Virtual Hotel. The Virtual Hotel allows the student to apply their knowledge in a simulated real-world setting. Problem-based learning using realistic workplace scenarios helps the budding manager to prepare for the challenges they will face in the industry.

Advanced Diploma Introduction This video will give an overview of how to navigate the Manager’s Guide discs. Watch the other videos for more information about the disc’s content.

Interactive Features The Manager’s Guide series features video scenarios of realistic managerial challenges. Activities and case studies provide realistic problems that a budding manager will need to know how to solve. Real-world financial data adds a level of accuracy to the challenges.

Careers Tab The careers tab features video interviews with current industry managers in a range of Hospitality management roles. Students can gain an insight into what it means to be a Hospitality professional.

Manager’s Guide Quizzes Futura Training’s interactive CD-ROMs feature quizzes for each of the units of competency covered. The interactive quizzes can be used for formative assessment and to build the student’s confidence and knowledge levels. Randomly-ordered questions mean that the quizzes can be used in the classroom.

Cash Whiz Cashwhiz is a software program designed for budgeting and cashflow management of businesses of all sizes. You will be able to use the program for a year and you can set up your own business’ financial data, budgets and actual.

 Online Training Demos

Futura Training resources are also available in an online format. The learning material is accessed through a Learning Management System, which tracks student progress and results. Students can still use the interactive videos, exercises and quizzes, while at the same time the teacher’s administration workload is reduced. This video will give you an overview of how it works. 

Futura Training Online - Callaghan College Schools around Australia have begun to successfully incorporate Futura Training’s Online Solutions into their teaching delivery. For an example of how to integrate online learning into the classroom, please watch this video, taken recently at Callaghan College, Jesmond.

Futura Training Online Walkthrough This walkthrough explains how to access Futura Training Online

 Teacher Support Tools

Futura Training offers Teacher Support Tools to assist RTOs and teachers in establishing and implementing their Learning and Assessment Strategy.

Teacher Support Tools:

• Assist Registered Training Organisations (RTOs) in preparation for SIT07 compliance audits
• Save time in administrative preparation
• Ensure consistency in delivery and assessment
  

Teacher Support Tools include:

• Learning and Assessment Strategy
• Course outlines
• Lesson outlines
• Sessional training plans
• Food orders
• Monitoring tools for holistic work placement units
• Mapping of assessments and resources against units, elements and performance criteria
• Theory assessment tools and answers
• Practical assessment tools
• Marking and attendance recording tools