Interactive CD/Book Package

Addresses the competency standards of the Australian Training Package Units:

• SITXHRM002A Recruit, select and induct staff
• SITXHRM003A Roster staff
• SITXHRM005A Lead and manage people
• SITXHRM006A Monitor staff performance
• SITXHRM007A Manage workplace diversity
• SITXHRM008A Manage workplace relations
• SITXADM004A Plan and manage meetings
• SITXCOM005A Make presentations
• SITXOHS004A Implement and monitor workplace health, safety and security procedures
• SITXOHS005A Establish and maintain an OH&S system

Creates an understanding of and skills in:

• effective and legally compliant staff hiring, firing and inducting
• cost-effective rostering while maintaining service standards
• staff leadership and management skills and techniques
• delegation, recognition and reward
• implementing and following staff grievance procedures with respect to diversity
• organising and managing different types of meetings
• preparing for, delivering and following up various types of presentations
• ensuring organisational OH&S compliance at all levels